[vc_row][vc_column width=”1/4″][vc_btn title=”Business” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-business%2F|||”][vc_btn title=”Account” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-account%2F|||” css=”.vc_custom_1587749269139{margin-top: -20px !important;}”][vc_btn title=”Buy” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-buy%2F|||” css=”.vc_custom_1587750529500{margin-top: -20px !important;}”][vc_btn title=”Sell” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-sell%2F|||” css=”.vc_custom_1587750678608{margin-top: -20px !important;}”][vc_btn title=”Payment” style=”flat” color=”warning” align=”center” button_block=”true” link=”|||” css=”.vc_custom_1587749860107{margin-top: -20px !important;}”][vc_btn title=”Review” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-review%2F|||” css=”.vc_custom_1587749614687{margin-top: -20px !important;}”][vc_btn title=”Security” style=”flat” align=”center” button_block=”true” link=”url:https%3A%2F%2Ftrader.com.pk%2Ffaqs-security%2F|||” css=”.vc_custom_1587749717866{margin-top: -20px !important;}”][/vc_column][vc_column width=”3/4″][vc_tta_accordion style=”flat” spacing=”3″ gap=”3″ active_section=”1″ collapsible_all=”true”][vc_tta_section title=”What is Trader Payment?” tab_id=”how-to-create-store-and-add-productsad7b-783f”][vc_column_text]Trader payment is the term we use for a collection of payment methods that we have integrated on the site, we have plans to expand with more payment methods in 2021, including invoice or payment for the buyer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does it cost anything to use Trader’s payment or do you have any plans to pay for it.” tab_id=”1585471458816-089ae3cb-ae08ad7b-783f”][vc_column_text]It costs nothing and we have no plans whatsoever to charge to use Trader Payment except third party charges.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why does it take 1-3 days for me to receive my money with Trader Payment?” tab_id=”1585471479344-c16de35e-8b4dad7b-783f”][vc_column_text]Payments go through an external payment provider to comply with Banks’ requirements, the processing time is simply the time it takes to send the money from one bank to another. We do this to ensure that we have a secure marketplace that complies with the laws and regulations that apply in the Pakistan.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What do I need as a salesperson to get started with the payment service?” tab_id=”1585471483824-7f13b713-ac29ad7b-783f”][vc_column_text]You will need to enter the account number you want the money into, after which your buyers will have the opportunity to choose freely among the payment methods included in Trader’s payment. You get your payments 1-3 business days after the buyer has paid but you can immediately see current balance in your Vendor dashboard entitle “Withdraw” when a seller paid for the item. So your buyers will have a greater choice of payment options without having to sell several different accounts as a seller, we will solve it for you. We also handle automatic winning emails, payment reminders and you will be able to follow your entire business inside my Trader Store.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How does Trader Payment work?” tab_id=”1587648244040-80c7298a-10fead7b-783f”][vc_column_text]
With Trader Payment, your buyer chooses to pay via Visa/Master Card, Bank transfer, Easy paisa, Jazz Cash, UBL Omni or Cash on Delivery. We always deposit your money into your bank account. We handle all payment methods for you and will automatically remind the buyer if the payment is delayed more than 3 days, at no cost to you. We accept fees for receiving payment and you pay nothing extra.
The bank account you want to get your money paid to is registered in payment setting of your vendor dashboard. You can see your current balance in the section of “Withdraw”. Regardless of how the buyer chooses to pay, you will receive the payment to your registered bank account 1-3 business days after your withdraw request is submitted. You always receive a confirmation email from us when the buyer has paid. The item is also automatically marked as paid in Your Vendor – Order.
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When you use Trader’s payment, you will receive the payment deposited by us in your bank account 1-3 business days after the buyer has paid. After a completed ad, the buyer always has the option to pay with Bank Transfer, Easy Paisa, Jazz Cash or Cash on Delivery. Payment is started online and the buyer receives all information in an email from us. You do not need to send any information with payment instructions yourself. The buyer does not need to enter your mobile number, amount or reference for the item. We handle this and it differs from how it works to send money between private individuals.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”The buyer has not paid for the goods. How do I?” tab_id=”1587648254853-99b8d506-bb5dad7b-783f”][vc_column_text]We try our best to contact the buyer via email or phone having a nice dialogue with the buyer! If, despite both e-mail and telephone calls to the buyer, payment is not received, then order status will be “pending payment” in vendor order tab. Seller must not send product to the buyer and the transaction is therefore not completed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I withdraw payments?” tab_id=”1587727699008-3e664f23-8c47″][vc_column_text]You can see your current balance via “withdraw” tab in your vendor account. You can submit minimum withdraw request and specified amount will be transferred to your bank account as per withdraw threshold. Your current balance will be updated accordingly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is withdraw threshold?” tab_id=”1587727741187-3fdeacee-0dc2″][vc_column_text]Withdraw threshold refers to minimum number of days for holding your payment. If you submit request for withdraw payment, the amount will be transferred after withdraw threshold that is shown in “withdraw” tab in your vendor account.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods have purchase protection?” tab_id=”1587727808151-6fdb8151-955f”][vc_column_text]
A purchase protection means that you as a buyer can get your money back if something goes wrong in the deal. If, for example, the product does not arrive, is broken or incorrect, you as a buyer can start a dispute with the respective payment intermediaries that can help you further in the case. If you use a payment method without purchase protection, we recommend that you start a dialogue with the seller to find a solution together.
These payment methods have purchase protection:
Trader payment – Easy Paisa Merchant
Trader payment – Visa/Master Card
These payment methods currently do not have purchase protection:
Bank Transfer
Mobile Payment Methods – Easy Paisa/Jazz Cash/UBL Omni
Cash on delivery[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which payment methods does Trader recommend?” tab_id=”1587727931459-9de9290c-60cd”][vc_column_text]
We recommend Trader Payment. You then pay on Trader and choose if you want to pay with Visa/Master Card, Bank transfer, Easy paisa, Jazz Cash, UBL Omni or Cash on Delivery. We will then automatically deposit the money into the seller’s bank account, regardless of how you paid. The seller’s identity is verified by us with BankID before payment.
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